2026 CONSUMER CONFIDENCE REPORTING INFORMATION
Mary Reed is available Monday - Thursday from 8:00 a.m. - 1:00 p.m. to assist you with your CCR. She may be reached by e-mail: (reed@ilrwa.org) or phone: 217-561-8376. If you wish to have IRWA host your CCR, please let her know when you e-mail her.
E-CCR HOSTING
IRWA offers hosting of CCRs on our website. The fee for 2026 is $125.00 per year for members and $175.00 for non-members. You will be invoiced after your CCR is posted and it is payable via check or credit card. We will accept CCR's to be hosted until June 26, 2026.
To have IRWA host your CCR:
1. E-mail Mary Reed your completed CCR - This is the final CCR - same as if you were sending to your customers.
- IF you purchase water - this includes the regulated contaminants portion of the parent supply with their name on this portion.
- IF your system utilizes the CCR for issuing Tier 3 public notices, we would also need a copy of the notice with all required information.
Either one of these notice can be added to the end of the CCR as a separate page.
Mary will then review your completed CCR and work with you to correct any errors. Check your SPAM folder if you do not see a reply from her in 2-3 days. Sometimes our e-mails get flagged as SPAM (especially going to Yahoo accounts).
2. Mary will e-mail Heather for posting on our site. You will then receive an e-mail from Heather with a link that goes directly to your CCR. If you have hosted with us before, your link will remain the same as before. Remember to check your spam if you don't see anything back in a few days!
3. You can then deliver that link. Via billing statements, postcards or newsletters.
This option can be used in place of newspaper, direct-mail, or hand-delivery of reports.
Since the eCCR notice will be given to ALL customers (via billings) of the availability on-line or the option of having a report mailed to them, this meets all requirements for Method A direct delivery, including the direct-mail or hand-delivery method in the event that the system experienced an MCL violation.
Language used for billing or inserts
If you opt to post your CCR on-line, you must use the following wording wherever you alert your customers that it is available:
"Your Annual Water Quality Report is now available at (fill in your website here). To speak with someone about this report or to have a copy of it mailed to you, please call (fill in your phone number)."
Important to note that the system is still responsible for submitting to the agency all required materials IRWA recommends emailing these documents to EPA.PWScompliance@illinois.gov so you have a record of submittal. There is no need to follow up by sending a paper copy in the mail. Just be sure to keep the e-mail submittal
A. Copy of the CCR
B. Copy of the Public Notice (if one was issued with CCR)
C. Copy of the notice sent to customers
D. Completed CCR certification form
E. Completed Public Notice certification form (if public notice was included at end of CCR)
Things you should know about posting your CCR on-line (no matter which site you use):
- The e-CCR must contain all required language, data, definitions, and violations, as well as a phone number and contact person so that customers may call you with any questions.
- The e-CCR content must be in pdf or html format and contain exactly the same information as any copies that are posted, or mailed in hard copy format.
- CCR must be posted on-line for at least three months. This time period can exceed three months, however once it is posted, the original content and format cannot be changed.
- The link used for the e-CCR must take customers directly to the CCR with no additional navigation
Illinois Rural Water Association
3305 Kennedy Road; PO Box 49
Taylorville, IL 62568
Phone: 217-287-2115
Fax: 217-824-8638
Email: ilrwa@ilrwa.org
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